Career Goal
As a Project Manager with plenty of real-world lessons, I love to bring order to chaos, keeping projects on track, and helping cross-cultural teams actually enjoy the process. Next stop: leading bigger challenges, push Agile beyond the buzzword, and keep delivering projects that make both clients and teams proud.
Work Experience
Project Manager - VMO Holding
Hanoi, Vietnam (09/2024 - Present)
- Led multiple small Agile/Scrum teams, optimizing collaboration and throughput.
- Monitored progress and quality, proactively managing risks with transparent reporting.
- Built team capacity by allocating resources, sharing knowledge, and fostering a positive work culture.
- Refined processes and improved client engagement to consistently exceed expectations.
Project Manager - FPT Software
Danang, Vietnam (06/2023 - 06/2024)
- Coached and facilitated Agile/Scrum practices across a 20-member cross-functional team, improving sprint predictability by 20%.
- Ensured effective multi-party communication, reducing misalignment incidents from 5+ per sprint to under 2.
- Managed risks, issues, and scope changes, keeping 90% of deliverables on time and within budget.
- Established operating standards and QA checkpoints that cut defect leakage to 0%.
- Coordinated team capabilities and conducted structured knowledge transfer, enabling 100% handover readiness for client operations.
General Manager โ Product Manager โ UI/UX Designer - Blue Otter Corp
Danang, Vietnam (10/2017 - 06/2023)
- Directed daily operations, OKRs, KPIs, and budget management, achieving 15% annual cost savings while scaling operations.
- Defined product growth strategy and roadmap, leading to a 40% increase in active users and 25% revenue growth YoY.
- Designed and optimized user experiences with usability testing, improving task completion rate by 35% and maintaining brand identity consistency across platforms.
Graphic Designer - VietA Bank
Ho Chi Minh City, Vietnam (06/2015 โ 06/2016)
- Designed and ensured print quality for marketing and branch operations.
- Created event materials and supported organization of major events (Bank Birthday, Year-End Party, promotions).
Graphic Designer - Theodore Alexander Ltd
Ho Chi Minh City, Vietnam (09/2013 โ 10/2014)
- Developed concepts and designs for catalogs, banners, brochures, and other marketing materials.
- Retouched product photos for companyโs annual marketing campaigns.
Freelance Designer
Remote (01/2013 โ 09/2013)
- Designed websites, banners, Facebook ads, and cover images for clients.
- Consulted on marketing strategies and implementation plans.
UI/UX Designer & Project Manager - Cogini HK Ltd (Representative Office)
Ho Chi Minh City, Vietnam (03/2012 โ 12/2012)
- Managed and coordinated internal software projects.
- Designed website and iOS app layouts, and implemented HTML/CSS for multiple projects.
Marketing Intern - PACE
Ho Chi Minh City, Vietnam (07/2011 โ 10/2011)
- Designed marketing materials including posters, magazines, and POSM.
- Supported event organization and seminar planning.
Projects
Maintain Services & Web/App Development
Client: Japan | 2023 โ Present | Team size: 6 | Role: Project Manager
- Tracked team progress and facilitated weekly meetings between development team and client.
- Prepared reports and refined processes to optimize effort.
- Coached team members on Scrum practices.
- Resolved conflicts and mitigated potential risks proactively.
Finance Webapp Development
Client: UK | 2023 โ 2024 | Team size: 15โ25 | Role: Project Manager / Scrum Master
- Acted as the communication bridge between development team and client.
- Served as Project Manager internally and Scrum Master externally.
- Facilitated Agile events and ensured timely delivery of milestones.
Tech Stack: .NET, React, Azure
Canvis App
Client: US | 2022 โ 2023 | Team size: 6โ8 | Role: Project Manager
- Facilitated all Scrum events with the customer and tracked daily progress.
- Created weekly reports and collaborated with customer to define business requirements.
- Translated requirements into design assets and Jira tickets for development team.
Tech Stack: Objective-C, Swift, Android Studio, Flutter
Winery Websites Migration
Client: US | 2021 โ 2023 | Team size: 4โ6 | Role: Project Manager
- Worked with customer to define business requirements and translated them into actionable tickets.
- Coordinated with third-party services (Commerce7) to support development team success.
Tech Stack: WordPress, PHP, CMS, JavaScript
Xemoto (In-house Product)
2018 โ 2021 | Team size: 12 | Role: Product Manager
- Led the full product development lifecycle, including user research and market analysis.
- Collaborated with CEO to define product vision, strategy, and user stories aligned with business goals.
- Owned backlog prioritization and coordinated with engineering and design teams.
- Monitored KPIs and analyzed user data to measure success and drive optimization.
- Presented product roadmaps and progress updates to stakeholders.
Tech Stack: Objective-C, Android Studio